AI Concierge for Hospitality
Automates check-ins, sparks guest chats, and forwards every request or upsell lead straight to WhatsApp—built for boutique hotels and vacation rentals.
Meet Lucy, Your 24/7 Concierge
From handling guest questions to booking excursions and boosting upsells—all straight through WhatsApp.
Instant Responses
Answer FAQs and service requests automatically, so every guest feels heard.
Seamless Bookings
Reserve catamarans, tours or tables without manual back‑and‑forth.
Smart Upsells
Suggest VIP upgrades and add‑ons at just the right moment.
Lucy turns conversations into actions ✨
Catamaran Rental
Guest: Hey I want to rent a catamaran for 5 people!
HiLucy: When do you want to go?
Guest: Tomorrow at 10 am
HiLucy: Thanks for the info—let me reach out to the boat owner!
WhatsApp sent
Owner accepted
HiLucy: Your request is confirmed! You're all set for tomorrow at 10 am.
Airport Transportation
Guest: I need a ride from the airport to my hotel.
HiLucy: Sure—what time does your flight arrive?
Guest: August 1st at 3 pm.
HiLucy: Got it, I’ll arrange a driver for you.
WhatsApp sent
Driver assigned
HiLucy: Your ride is booked! We'll see you August 1st at 3 pm.
Trusted by industry. Loved by guests.
Lucy communicates with your guests and staff.
From fresh towels and late check-outs to restaurants, snorkeling adventures and VIP experiences—Lucy handles it with ease!
Arrival / Departure
Maintenance Requests
Reservations
Activity Booking
Turning AI-powered conversations into actionable tasks for you.
Lucy effortlessly communicates with your clients, intuitively asking the perfect questions. Once she has everything she needs, she seamlessly sends the details to your business phone 📲
Watch Lucy in action! ✨
Lucy automatically responds with a friendly natural tone, asks the right questions and even uses emojis where apropriate. Oh and she’s multilingual too! 🌍😊💬