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    AI Concierge for Hospitality

    Automates check-ins, sparks guest chats, and forwards every request or upsell lead straight to WhatsApp—built for boutique hotels and vacation rentals.

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    Meet Lucy, Your 24/7 Concierge

    From handling guest questions to booking excursions and boosting upsells - all straight through WhatsApp.

    Instant Responses

    Answer FAQs and service requests automatically, so every guest feels heard.

    Seamless Bookings

    Reserve catamarans, tours or tables without manual back-and-forth.

    Smart Upsells

    Suggest VIP upgrades and add-ons at just the right moment.

    Live conversation demo

    hiLucy turns conversations into actions

    Proactive, human-sounding automation that books, routes, and updates guests without breaking the personal touch.

    8 sec Average first response
    72% Requests fully automated end-to-end
    WhatsApp + SMS Multi-channel follow up and recovery

    Catamaran charter Bookings automation

    Lucy qualifies guests, pings the owner, and confirms without anyone stepping in.

    Guest

    Hey! I want to rent a catamaran for 5 people.

    Lucy

    Happy to help. What day and time work best?

    Guest

    Tomorrow at 10am.

    Lucy

    Great. Checking with the owner now and keeping you updated.

    Pinged owner on WhatsApp
    Owner gets the request in WhatsApp and by email.
    Owner accepted the request
    Lucy holds the guest in the loop automatically.
    Lucy

    You are all set for tomorrow at 10am. I just sent your dock map and a quick pay link.

    Guest receives dock map and payment link instantly. Average 90 seconds to confirm

    Airport transportation Concierge coverage

    Lucy secures the driver, shares ETA, and follows up with the guest automatically.

    Guest

    I need a ride from the airport to my hotel.

    Lucy

    Got it. What time does your flight arrive and what is the hotel name?

    Guest

    August 1 at 3pm to Casa Palma.

    Lucy

    Thanks. Grabbing a driver now and sharing the live details.

    Trip shared with driver
    Driver gets passenger details and hotel location.
    Driver confirmed
    Lucy pushes the ETA and vehicle info back to the guest.
    Lucy

    Your ride is booked. The driver will meet you at arrivals with your name card and a live ETA link.

    Flight updates go to the driver and guest in real time. Hands-off handoffs, 24/7

    Trusted by industry. Loved by guests.

    Lucy communicates with your guests and staff.

    From fresh towels and late check-outs to restaurants, snorkeling adventures and VIP experiences—Lucy handles it with ease!

    Arrival / Departure

    Maintenance Requests

    Reservations

    Activity Booking

    Turning AI-powered conversations into actionable tasks for you.

    Lucy effortlessly communicates with your clients, intuitively asking the perfect questions. Once she has everything she needs, she seamlessly sends the details to your business phone 📲

    Watch Lucy in action!  ✨


    Lucy automatically responds with a friendly natural tone, asks the right questions and even uses emojis where apropriate. Oh and she’s multilingual too! 🌍😊💬

    Delight your guests and grow your business—

    All with a single click.

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